Contact

Contact Us

We’re here to help. Whether you have questions about a product, need assistance choosing the right mobility solution, or need support with an existing order, our team is ready to assist you.

Customer Support

Email: info@carolinamobilityshop.com

Phone: 980-241-5710

We aim to respond to all inquiries within 1 business day.

Business Hours

• Monday – Friday: 9:00 AM – 5:00 PM (EST)
• Saturday: Closed
• Sunday: Closed

Messages received outside of business hours will be answered the next business day.

Mailing Address

Carolina Mobility Shop
2086 June Dellinger Rd
Stanley, NC 28164
United States

Please contact us before sending any returns or packages to this address.

How Can We Help?

You can contact us regarding:

• Product questions
• Order status and tracking
• Returns and exchanges
• Shipping inquiries
• Damaged or defective items
• General support

Need Help Choosing the Right Equipment?

Selecting mobility equipment is an important decision. If you're unsure which scooter, wheelchair, walker, or bath safety product is right for you or your loved one, reach out to us. We're happy to guide you toward the best solution for your needs.

Send Us a Message

You can also use the contact form below to send us a direct message. Please include your order number (if applicable) so we can assist you faster.